Fan Support Form

Need help? We're here for you.

To help you get the quickest response, please select the contact option that best matches your enquiry:

Tickets

Please contact your point of purchase directly. If you booked through Ticketmaster, you can chat with their team here. Please note that our Fan Services team cannot amend or manage ticket bookings.

Accessibility

You can book accessible tickets for every event via Ticketmaster. For any additional accessible ticketing support or to discuss any requirements for your visit, please contact our dedicated Access Team here.

Merchandise

For merchandise purchased at the venue, online merchandise orders, or Click & Collect enquiries, please email enquires.manchester@nationalmerchandise.co.uk

Lost Property

If you've lost something whilst visiting us, please give us more details using our Lost Property Form here.

Tap, Grab, Go (Level 0)

Need a receipt or have a question about a charge? Click here.

All other venue enquiries

For general questions or feedback about the venue, please complete the form below and a member of the team will get back to you.