Keeping You Safe and Secure

Our security, stewards, and front-of-house team are all here to make sure you have an incredible experience in our venue. Please don't hesitate to contact any of them with any questions you may have and if they see you looking lost or confused, they may pop over to check-in with a friendly smile.

Our friends at GMP are on-hand to keep an eye on things and provide additional resource to our already robust security operation. They're all very approachable, so please do have a chat with them about what they're up to. 

Lastly, we do ask you to tell us if you feel something isn’t right. Either mention it to a steward, a security guard or a friendly police officer. Please don’t ever worry about reporting anything that doesn’t feel quite right, no matter how minor. If you do see something suspicious, please let a member of staff know as soon as possible or call the confidential Anti Terrorist Hotline on 0800 789 321. If it's an emergency, always call 999. 

Bag Policy

We don’t allow large bags into the venue for security reasons.

You will be permitted to take small clear bags and handbags in with you. We class small bags as no larger than A4 size or standard handbags. One bag is allowed per person. Backpacks, travel cases, laptop bags and large tote bags are not permitted inside the venue. 

Any bags larger than A4 will be placed into storage for a fee, for you to collect after the event.

Security Screening

Co-op Live uses a frictionless security screening that detects prohibited items without you needing to empty your pockets. Our screening is simple, please follow these 6 steps to make it as efficient as possible: 

  1. Finish up any food and drink before you enter the venue as you’re not allowed to take these in with you.
  2. Head to the entrance that is stated on your ticket.
  3. Open your app and have your tickets ready for scanning.
  4. Keep your small bag and coats on your person. There is no need to take items from your pockets, unless instructed to by our security team.
  5. Simply pass through the screening system when asked by one of the team.
  6. You may be required to undergo a further search; you’ll be instructed to head to the nearest search table if required. 
Prohibited Items

If you’re coming into the venue, you agree to a personal search and an item search. We can remove dangerous items and anything that’s not allowed in the venue.

This includes: 

  • food
  • glass
  • bottles
  • cans
  • plastic bottle tops
  • alcohol
  • large umbrellas
  • professional cameras
  • recording equipment
  • disposable vapes

Other items that are prohibited include:   

  • weapons
  • bladed items
  • drugs
  • ammunition
  • explosives
  • horns
  • whistles
  • drums
  • fireworks
  • flagpoles

Or any other item which in our reasonable opinion, may cause danger or disruption to any event or to other visitors (regardless of whether such item is illegal or is carried for specific purposes); religious symbols of faith, where certain conditions for entry (policy available on request and/or as otherwise determined within our discretion), are not met, any items which are or may be illegal (including drugs), bladed/sharp articles, inflatables, flammable liquids in any container, laser pens, confetti, glitter bombs, balloons, wheeled footwear, helmets, full face masks and/or any other item which in our reasonable opinion may cause danger or disruption to any event or to other visitors (regardless of whether or not such item is illegal or is carried for specific purposes), any items which a performing artist, their management, or an organiser request that we prohibit, any banner or flag that we deem to contain material or slogans that are offensive, obscene, abusive or racist, other items which are otherwise prohibited pursuant to our venue T&Cs, or which might be used as a weapon or compromise public safety.

We also do not permit laptops, iPads or Go Pro's (or any similar device) into the venue. 

If you require to bring items otherwise banned for medical reasons, please contact us in advance at  

Assistance dogs are the only animals allowed in the venue. 

Any changes to the list below on an event-by-event basis will be clearly detailed on the event page.

Age Restrictions

Anyone aged 14 or under must be accompanied by an adult aged 18 or over. Anybody under the age of 16 is not permitted in the standing area. Please note that the venue has a right to remove or re-seat, if possible, any child who appears to be under the age of 16 for safety purposes.  

All guests two years of age or older must possess a valid ticket for entry. A child under two years of age is admitted free of charge, provided that the child sits on a patron’s lap and does not take up a seat.

However, some shows specifically targeted at younger audiences may require a ticket for anyone attending the performance. Please always check the event information before purchasing a ticket.

Additional age restrictions may be placed by the event organiser for specific events, so please do check before purchasing a ticket.

Peter Kay on the 23 April 2024 is a 15+ only event.